The entire team at KW Automotive strives for an exceptional experience for every single one of our valued consumers and customers. KW Automotive has been the premier manufacturer of the greatest suspension in the world for over 35 years and places the highest priority on delivering the highest quality product for you to fit right the first time, be longlasting and make you smile. If your experience did not meet that exceptional experience, rest assured we stand behind our products and will do everything in our power to make it right. Below is our warranty policy on all KW products laid out there to make sure you know what to expect when you purchase your KW products.
At KW we proudly stand behind our products. If you have a concern with any of our products, simply submit a Customer Concern Form below and we will make sure you’re taken care of within the limits of our warranty policy*
KW does not place a mileage restriction on our products, because we realize that you don’t have time for those types of restrictions*
Our experts are available to service and rebuild your KW suspension products to ensure they perform just like they did the first day they were assembled by hand and tested by our experienced team in Germany. To begin the service or repair process please complete the customer concern claim form
HAS, Street Comfort coilovers, Variant 1, Variant 2, Variant 3, Variant 4, Variant 5, DDC, DLC, HLS Systems (excluding universal kits).
ESC modules, HLS Universal systems, bushings, bump stops, ball joints, finish and coatings
2 Way Clubsport, 3 Way Clubsport & all KW Competition systems.
Please contact your KW distributor directly if, despite our strict quality controls, you believe your product has any defects in design, material, and workmanship. To ensure that your warranty claim is resolved as quickly and easily as possible, please read our KW Warranty Policy and follow the steps outlined in the KW warranty policy.